Terms of use

These terms apply to your use of this website. They do not govern any remodeling work. If we go on to do work for you, that is covered by a separate written agreement between us, and that agreement controls.

The Visualizer is a design tool. A design you build or save in it is not an order, is not priced, and does not reserve anything.

An estimate requested through this site is a starting point for a conversation. It is not a binding quote and it does not become a contract by being sent to you. Work is agreed in writing, separately, after the scope is settled.

Colours shown on this site are approximations. Screens differ, lighting differs, and a rendered colour is not a guaranteed physical match for a manufactured product.

Always confirm a final colour against a real sample before ordering. We say this beside every colour on the site, and we mean it.

Product availability and specification are set by the manufacturer and can change without notice.

Give us accurate information. An estimate built on a wrong address or wrong measurements is wrong, and correcting it later costs both of us time.

Only upload photographs you are entitled to share.

How we handle what you give us is described in our privacy policy.

Do not attempt to break into, overload, scrape or disrupt this site, and do not use it to submit false requests on someone else's behalf.

Do not attempt to access any part of the site you have not been given access to — including our staff console and other businesses' accounts.

The text, photographs, designs and software on this site belong to us or to our licensors. You may look at them and share links to them. Do not republish them as your own.

Project photographs show real work and are not stock imagery.

Our platform lets a business create, manage and publish its own website: a business profile, a media library, suggested website text and layout, a choice of style, publishing, and optional connections to outside services such as Google Business Profile.

By creating an account you agree to these terms on behalf of yourself and, if you add a business, on behalf of that business. If you do not have authority to do that, do not create the business.

Give accurate information, keep your sign-in details private, and tell us if you think someone else has used your account. You are responsible for what happens under your account.

A business owner decides who else may use the business's account and in which role. People you add can act for the business within their role.

Your business information, text and photos remain yours. You give us permission to store, process, copy and display them as needed to run the platform for you — including publishing them on your website when you choose to publish.

Only upload and publish content you have the right to use, and make sure what your website says about your business is true. You are responsible for the content of your website.

Do not use the platform for anything unlawful, deceptive or harmful: no content that infringes someone else's rights, no impersonating another business, no false claims about licences, reviews or credentials, no malware, and no attempts to break into, overload or probe the platform or other accounts.

We may remove content or restrict an account that breaks these rules.

Connecting your Google Business Profile, or any other outside service we offer, is optional. When you connect one, you authorise us to read the information that service makes available for your account; we use it only to fill in and update your business information, and only after you review it. We do not change anything on the outside service.

Outside services have their own terms, which also apply to your use of them. Their availability and what they allow us to read are decided by them, and may change or stop without notice to us. You can disconnect at any time.

A new business gets a free trial during which it can build and publish its website; the trial currently lasts 14 days. When it ends, publishing changes requires a paid plan. A published website then stays online for a grace period — currently 7 days — after which it is paused until a plan is active. Nothing you made is deleted.

The price and the billing period of a plan are shown to you before you pay. Payments are processed by Stripe. A paid plan renews automatically until you cancel it; you can cancel from your plan page, and a cancellation takes effect at the end of the period you have already paid for.

Nothing in these terms limits any rights you have under the consumer-protection law that applies to you.

You can stop using the platform at any time. We may suspend or close an account that breaks these terms, that is used to harm others, or where the law requires it, and we may pause a website when its plan has ended as described above.

Where we can, we will tell you before we suspend an account, and why.

The platform — its software, design templates, styles and documentation — belongs to us or our licensors. While your account is in good standing you may use it to run your business's website. You may not copy, resell or reverse-engineer it.

The platform is provided as it is and as available. We do not promise that it will always be available, error-free, or that it will produce any particular business result. Suggested website text is a starting point you review; you decide what is published.

To the extent the law allows, we are not liable for indirect or consequential loss, lost profit or lost data arising from your use of the platform, and our total liability to you for the platform is limited to the amount you paid us for it in the twelve months before the event giving rise to the claim.

We try to keep this website and the platform working, but we do not promise they are always available or always free of error. Features may change.

This website is provided as it is. To the extent the law allows, we are not liable for loss arising from your use of the site itself. The limits that apply to the platform are set out in the platform part above.

Nothing here limits our responsibility for remodeling work we actually carry out — that sits in the written agreement for that work, and in the law.

These terms are governed by the law of the State of Connecticut.

We may update these terms. The date at the top of this page is when they last changed, and the version published here is the one that applies.